We appreciate your patronage and strive to provide you with the highest quality food products. Please note that all food orders are non-refundable to ensure the freshness and safety of our products. Once the food is picked up, there will be no refund or return. Kindly review our refund/returns policy below:
1. Order Confirmation:
– Once an order is confirmed and processed, it cannot be refunded.
– Cancellations are not accepted once the order is placed.
3. Quality Concerns:
– If you encounter any issues with the quality or condition of the food upon delivery, contact us immediately for a resolution.
– Our menus may contain raw ingredients. Consuming raw or undercooked meats, poultry, seafood, shellfish or eggs may increase your risk of food borne illness, especially if you have certain medical conditions.
4. Damaged or Incorrect Items:
– In the rare event of receiving damaged or incorrect items, notify us promptly for assistance.
5. Allergies and Dietary Preferences:
– Please review the menu and ingredients carefully before placing an order to ensure compatibility with your allergies or dietary preferences.
6. Delivery Delays:
– We strive for timely deliveries, but we are not liable for delays beyond our control. Contact our support for assistance in such cases.
7. Policy Changes:
– We retain the right to modify this nonrefundable policy at any time. Changes will be effective immediately upon posting.
Thank you for understanding our food order policy. For any questions or concerns, reach out to us for customer support.